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Customisation

For us, each and every dog is special and unique. We offer you the opportunity to customise our products with the name of your four-legged friend and in this way, become even closer to your pet dog.

1. CHOOSE THE PRODUCT YOU LOVE THE MOST

Remember that we are only able to customise Odin and Aaren dog beds, dog collars, dog leashes and dog bowls.

2.THE NAME OF YOUR PET DOG IN THE SPACE PROVIDED MARKED “ENTER THE TEXT YOU WANT ENGRAVED”

You will find this text box in the online order form of the product you wish to buy. Starting off with the pre-determined typeface and size of the font, the size of each character of your dog’s name reduces so his/her complete name fits inside the designated area. We recommend that the name you wish to customise not exceed 10 characters to ensure legibility.

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3. WE USE LASER ENGRAVING

We engrave the wood or aluminium (depending on the product) using laser engraving. Each item has a designated space for engraving that is unable to be modified.

4. CUSTOMISED ITEMS PURCHASED ARE NON-REFUNDABLE

Make sure that the inscription you wish to send us for engraving is correct. Once your pet’s name has been engraved, we are unable to modify or undo it. For this reason, any personalised product is non-refundable.